SMOTGO April 2014 Updates

SMOTGO April 2014 Updates

There have been a few small additions to the site and one large rework.  You can now request and download an archive of all your data in XML format.  I know one big concern users have is access to their information.  XML is an industry standard for exchanging data across all platforms and can be easily read by any software developer.  If at some point you want to move on to some other system, they should be able to easily import your data.  Archiving your data can take several hours.  You go to the Export page, click the request action and an email will be sent to your company email address when it is done. This is demonstrated in the April video. 

The following is a list of the other changes to the site which are demonstrated on the latest YouTube video at April 2014 Update Video

  • We have added a new invoice status.  “On Hold”.  This essentially hides the invoice/estimate from the all list and it is only visible in the On Hold list. 
  • You can now adjust for your time zone.  The server is on EST. You can now set your time zone.  This is most helpful if you are using the time log, but it will also get the appointment date correct if you are entering appointments before or after midnight EST.
  • The last update is the one outlined above.  You now have the ability to export all your data in XML format.    

I have had requests for the ability to text, QuickBooks integration, parts & labor integration, etc.  My plan has been and continues to be for SMOTGO to be free to use.  However, these additional services cannot be add for free, so we have been considering adding this functionality to the site and charging a fee to use that advanced functionality.  The current functionality would continue to be free to use, but if you wanted any of the advanced functionality, you would be charged for that.  I would like to hear what your thoughts are on this.  Would you like to see this functionality added in that way?  Is it something you desire from the site?  And, would you use it?

A lot of the features on the site come from user feedback.  While we don’t make any promises, we always want to here ideas of how the site can be improved.  So if you have any suggestions, just reply to this email or use the link on the bottom of the site.

If you have any questions, email me those as well.  I answer any and all questions as time allows.  I do run a shop full time, so I cannot provide any type of phone support, but I do respond to all emails.

If you have not watched any of the videos, please do yourself a favor and check them out.  At the minimum, watch the quick start guide.  I know a lot of us like to try to figure things out for ourselves, myself included, but your chances of success with SMOTGO will increase dramatically if you spend some time watching some of the videos.  In fact, by watching the videos, I believe you will save more time using SMOTGO then you spend watching the videos.

 All of our videos are on YouTube at SMOTGO videos   Videos can also be accessed by clicking on the help link in the upper right corner of the site.  These links will display the video related to the page that you are on.  You can now like or follow us on FaceBook at SMOTGOFaceBookPage.  We have also set up a discussion group on Google at SMOTGOGoogleGroup.

 We always welcome you feedback, questions, and or suggestions.  You can do that by replying to this email or using the contact link at the bottom of the site.

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